Internet2 NET+ AWS Initiative
On March 4, 2024, Four Points was awarded a contract with Internet2, expanding the availability of the NET+ Amazon Web Services (AWS) agreement. The NET+ AWS program began in 2015 and offers cloud services, contracts, and communities made for research and education. Today, more than 75 R&E institutions subscribe to NET+ AWS. Now all U.S. higher education institutions and Internet2 affiliate and federal affiliate members have a new NET+ agreement option as they scale the use of AWS to accelerate science, support teaching and learning, and modernize major IT functions. The NET+ program is powered by a higher education community, which optimizes for:
- Features & Functionality
- Technical Integration
- Security and Compliance
- Pricing
- Contract Terms
- Deployment
The new NET+ AWS agreement with Four Points Technology was selected via a competitive bid process involving community members from several public and private institutions. The agreement offers multiple benefits, including:
- Direct technical support from AWS
- Unlimited number of master payer accounts
- Customer control of master payer root credentials
- Easy access to NIH STRIDES with increased discounts
- Programmatic access to billing data for third-party integrations
- No-cost FinOps reviews and services
- Discounts on AWS Services (including Marketplace)
- Transparency into billing & terms
- Proactive approach to problem solving and customer service
NET+ AWS Onboarding & Account Transfer Process
Click here to download the NET+ AWS Onboarding & Account Transfer Checklist
Internet2 NET+ FAQs
General
Why should my institution use the Internet2 NET+/ Four Points agreement to access AWS?
What AWS services will I have access to under the Internet2 NET+ Four Points agreement?
What AWS services are discounted? What is the discount?
What are my obligations under the Internet2 NET+ AWS agreement?
Onboarding Your Organization
How does the account onboarding process start?
How do I contact Four Points to discuss the I2/NET+ program or AWS accounts?
Individual Researchers Requiring New Linked Accounts
How long does it take to set up a new AWS account with Four Points?
How do I contact my organization's AWS administrator?
Billing
How am I billed for my AWS account through Four Points?
What will my bill look like from Four Points?
Can I have multiple accounts billed against a single PO and on a single invoice?
Can I access my utilization information on the AWS console if my account is through Four Points?
If I have questions about my bill from Four Points, how do I get answers?
Can I add an account to my Purchase Order (PO) at any point during the year?
How is the use of AWS Support charged?
When does billing of an Amazon account end?
Support
What level of support does Four Points provide for my AWS account?
Do I have to purchase Four Points support for my AWS account?
Do I still have access to AWS support if my account is through Four Points?
When can I access support for my account?
Can I get AWS training for my staff?
How quickly will Four Points address my request for assistance?
Security
What type of security do I get for my AWS environment?
Where can I find more information about security on AWS?
Compliance
Does Four Points agree to comply with FERPA and its implementing regulations?
Will Four Points sign my Business Associate Agreement (BAA) for HIPAA accounts?
Data Egress
What is the Four Points Data Egress Waiver Program?
Program Eligibility & Terms
What are the criteria for being able to leverage the benefits of this program?
How do I get started with the NET+ program?
Contact Us:
For program information, questions about billing, account setup and access, compliance, and security, please contact the Four Points I2 AWS Team at I2_AWS_FPT@4points.com. This distribution list includes the I2/NET+ Program Manager, Account Manager, and Cloud Operations Team.
For additional information or questions, please complete the form below and a member of our team will be in contact:
Additional Resources & Information:
Amazon Web Services (AWS) - Internet2
